Contact Us

Track Order
CONTACT US
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review

Need Help with Your Order? Try These Quick Self-Service Options!

Our self-service center can help you:
• Review "Design Details & History"
• Track Order
• Report/Verify a Shipping Issue
• Change Shipping Address
• Expedite Order Processing or Upgrade Shipping Method
• Modify Products or Personalization
• Confirm Delivery
• Write a Review

CLICK HERE

If self-service doesn't resolve your issue, our support team is ready to assist you.

Please send us your questions in the form below, our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.

You can also refer to our FAQ for quick answers for most questions.
Customer service email: service@bestchristmasgifts.com

Need Instant Help? Start Here (24/7, No Wait—Faster Than Email) .